1. Data Controller

Ella Tallyn PhD (operating as a UK Sole Trader) is the Data Controller responsible for your personal data. ICO Registration Reference: ZC267557.

2. Information Collected

When you interact with this website or contact me regarding coaching services, I may collect:

• Contact Information: Your name, email address, and phone number when submitted via the website contact form or email.

• Session & Intake Data: Basic background details provided prior to or during 1:1 coaching sessions to support our educational work.

3. How Your Information Is Used

Your data is processed under the legal bases of Legitimate Interests (responding to inquiries) and Contractual Necessity(delivering coaching services). Specifically, your data is used to:

• Respond to inquiries and manage session bookings.

• Deliver 1:1 online coaching sessions via Zoom Pro.

• Maintain business and financial accounting records.

4. Data Storage, Security & Zoom

• Security: All digital files, contact details, and session notes are stored within an encrypted local folder structure on the Apple ecosystem.

• Online Sessions: Coaching sessions take place via secure Zoom Pro links. Audio or video recordings of sessions are never made or stored without your explicit written consent.

• Third Parties: Your personal information is never sold or leased to third parties. Data is only shared with trusted service providers necessary to operate the practice (e.g., Starling Bank for invoicing).

5. Data Retention

Inquiry details that do not lead to a coaching relationship are deleted after 12 months. Signed client contracts, invoice records, and related session administration details are retained for a minimum of 6 years to satisfy HMRC sole trader accounting rules and professional insurance policy obligations.

6. Cookies & Tracking

This website uses essential session cookies strictly necessary to ensure secure, reliable site functionality and navigation. These essential cookies do not store personal data or require prior consent.

We do not deploy non-essential performance, advertising, or third-party behavioural analytics cookies unless you explicitly choose to accept them via our cookie banner. You can accept or decline non-essential cookies at any time, or manage your preferences through your browser settings.

7. Your Legal Rights

Under UK GDPR, you have the right to access, rectify, or request erasure of your personal data, or object to processing. To exercise these rights, please contact me directly. If you have concerns about data handling, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).